community guidelines

Last updated: October 1, 2026

the short version

Everyone in a room can see your name and your status, so think of them like a name tag at a library table. These guidelines are part of our terms of use, and apply to everything you write or show in Study Roomies: your display name, your status, and anything you send other roomies.

be a good roomie

not allowed, ever

We have zero tolerance for:

how we keep rooms safe

what happens if you break the rules

Depending on how serious it is, and whether it's happened before, we may:

  1. Remove it: clear your status, or change your name to a generated one.
  2. Lock your name and status: for 7 days you can't change your name or set a custom status.
  3. Ban your account: for serious or repeated harm, like ongoing harassment. A banned account can't join rooms, and making a new account after a ban isn't allowed.

We'll tell you in the app what we did and why. For the most serious cases we may skip steps, or act without warning.

if you reported someone

Thank you. Once we've reviewed your report, you'll get a message in the app letting you know it's been addressed. To protect everyone's privacy, we don't share what action we took.

think we got it wrong?

Email support@studyroomies.com from the email on your account, and tell us what happened. We'll take another look.

in an emergency

If someone is in immediate danger, contact local emergency services first. We can't respond to emergencies.